
Eagle Scaffolding Remembers 9/11
Twenty-five years later, one New York scaffolding company remembers 1993, 2001, and the tradespeople, laborers, and volunteers who responded when the city needed them most.
Insights & Ideas
Marketing strategies, tech, and stories from construction, SaaS, and local businesses.

Twenty-five years later, one New York scaffolding company remembers 1993, 2001, and the tradespeople, laborers, and volunteers who responded when the city needed them most.

Infusionsoft was the best place I ever worked. Here's what it taught me about lifecycle marketing, purpose, and values that are observable instead of aspirational.

Your crews' notes and photos are a dataset. CrewTracks' new export makes it easy to hand that history to AI and get a real article about every job you've ever recorded.

Every marketing initiative I touched at CrewTracks got deployed at 'good enough,' because I was managing twelve things at once. Sound familiar? Here's what changes when marketing is the only thing on someone's plate.

Two of the last three web presence audits I've performed surfaced the same crushing issue: the contact functionality on the website went nowhere. They didn't know until I audited.

Few industries demand as much trust as construction. Your web presence is part of every prospect's trust calculation — whether you've thought about it that way or not.

In B2B, we spend too much energy on the performance of the work and not enough on the work itself. Three stories about polish, substance, and getting out of the way.

Most contractors I talk to are solving the wrong marketing problem. The fix depends entirely on who your customer is.

Before you get a phone call, someone has to get the impression you're worth talking to. That's the top of the funnel, and if your web presence is invisible, so are you.

I left Keap in December 2024. It's been long enough that I can say what I need to say with some perspective.

Successfully track the four R's, and you will be empowered to make smart marketing decisions. Do not overcomplicate things. Version one is better than version none.

I just received this email, and I dropped everything to write a tribute to my friend, Myke.